Chop

Thanks for your response.

Maybe sell it to the chatara collectors.  There is a place down in Chapala on the caraterra that buys scrap metal, I believe.

Thanks Alfa - I may give Uziel Luis a call - TP didn't come by or call to pickup the equipment on the day they made the appointment.

Thanks to you both!

Anyone know where I could buy wheel bearings in the Ajijic area?

I am trying to fix an elliptical and need to replace a couple of wheel bearings.

Just an update for future searches on the subject:

The chat option no longer works, nor does communicating via WhatsApp.

Call 800 510 0510 from a Mexican line.

They are high pressure to not lose the account.  Even to the point of trying to persuade you to transfer the account to a friend/family member.  

If you need English, the process may take you through 3-4 people before you get to a person in the cancellation department.  I've been put on hold for long periods. Budget some patience.  Alternatively, it may make sense to just have a Mexican friend make the call with you. There are few bilingual people in the cancellation department.

The cancellation process will set up a day to collect your equipment in which someone will come and retrieve it. For me it was a minimum of 5 days out.

I've liked using TotalPlay in general, however the cancellation process was less than efficient.  

Anyone have guidance on how to formally cancel TotalPlay Internet and return their equipment to them?  I am not aware of a local office to go to and hand in the equipment.

When calling the national number, I speak with someone who transfers me to a different department, sit on hold for a half hour...and then the call gets cut.

Just to head off questions:  I am not cancelling because of problems with their service.  No real complaints.  It worked good, usually at the speed I was paying for (or faster) and it remains my top choice here at Lakeside.

I reached Dr Garcia successfully at 333 368 1915

23 hours ago, ibarra said:

An internet search using his name revealed: 333 841 0653 and this 333 368 1915

FYI  We haven't had to use 045 for at least a year, maybe longer. Just dial the 10 digits.

Great...My internet searches were revealing a different Dr Garcia.  Thanks for your help!

I am hoping someone can assist me with the phone and location of Gabriel Garcia M.D

If his number still starts with 045, could you also advise on how to dial him from a mobile phone here at Lakeside?

I see that there are tank adapters on Mercado Libre (there are also Soda Stream canisters available too).
Anyone aware of someone locally that has a C02 tank that could fill?

Thanks @AlanMexicali

This is quite the thread...leaving me a little bit confused as I try to sort out the protocol before leaving MX in a couple weeks for a quick trip up to the states.

Is the information above still current, or have changes taken place since 2017?

Does anyone know if the Pase Turistico is necessary for travel to the State of Mexico?

I am driving a rental car (2013) with Oaxaca plates from Ajijic to just west of Toluca.  

I've rented from Margaret and would recommend.  Good experience and price.

Anyone have a particular car rental place at the airport that they'd recommend?  A couple times in the states recently, I have reserved a car at an airport only to arrive and not have a vehicle available.  Curious if this happens at the GDL airport as well.

In mid January, I have a retreat just west of Toluca that I am planning to attend and I do not need a large car.  I'll be driving to the retreat center and then the car will not be used until I drive back to Chapala on the 24th.  

I've written several of the local folks (renting locally at lakeside would be my preference) that I could I find contact information, but several that have replied don't have a car during that time or haven't replied.

Thanks in Advance.

On 12/4/2021 at 12:06 PM, Chop said:

I just messaged TPs tech support and have someone coming out on Tuesday with the Mesh unit.  It is 50 pesos/month at the 100mbs service level.

Thanks again @GDouglas - looking forward to some great WiFi in my upstairs

Just a follow up here.  The mesh unit is working well.  We do lose quite a bit of speed up on the second floor unit which has the mesh receiver, but it is still good and extends to the whole second floor.

I am looking for referrals for a local engineer/architect that could possibly solve some street sound issues as well as lighting in my home in the village.

Thanks in advance.

I just messaged TPs tech support and have someone coming out on Tuesday with the Mesh unit.  It is 50 pesos/month at the 100mbs service level.

Thanks again @GDouglas - looking forward to some great WiFi in my upstairs

@GDouglas

TotalPlay has the mesh included at 200Mbs on their website.  I wonder if it used to be included at the 100Mbs plan?

16 hours ago, GDouglas said:

Why not get TotalPlay's free "mesh" repeaters or extenders?  Anything called "mesh" is better.  They are included with the 100Mbps-and-faster plans.  

Thanks for your thoughts on this @GDouglas, @RickS and @oregontochapala

I didn't know that TotalPlay would give out a mesh wifi repeater..  That is pretty great of them.  I have the 100mb plan...so will chat with them on that.  I found a viga bay (between two I beams) directly above the TotalPlay router that is getting nearly top speed.  If I can put the mesh unit nearly directly above - and it can broadcast similarly to the router, I think the signal upstairs would be quite excellent. 

Thanks folks!

On 12/1/2021 at 7:06 PM, GDouglas said:

For a better WiFi signal, I use a separate big-antenna WiFi router connected to my TotalPlay router (which can have WiFi turned on/off).

I don't use VPN's often but VPN's work fine with TotalPlay.

Can you recommend a big-antenna router?  WiFi signal is quite weak going up to the second floor in my house.  I'd rather not run a line along the wall and drill through the ceiling to put a separate router up in the second floor if I can avoid it.  Thanks!

I had TotalPlay installed about 3 weeks ago.  Great process.  

Contacted the number on the back of the flyer on a Thursday, WhatsApp'd with that person a bit to answer my questions.  Friday, main office called and set up the installation appoint. Saturday, it was installed.  Monday, gave iLox back their modem and ended service with them.

The service has been solid, it is always on, no cut-outs.  I can know have a voice call through WhatsApp, FB, Hangouts, etc, and hear things nice and clear and the signal doesn't drop 5-10 times per hour.

Thank you to those who have posted their experience and process

I am looking for a recommendation on either a WiFi extender or mesh system to get great WiFi signal across a couple floors and through the walls.

Anybody have a good experience with something they can recommend?

Thanks in advance