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benji's mom

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Everything posted by benji's mom

  1. I was having the same problem and made a last ditch effort. Googled Interjet Customer Service Complaints and called 55 1102 5511 on March 28. Asked for someone who spoke English and got through quickly. Because I had booked the "light" option, I could not get a refund and had to rebook............picked a random date in the fall and was charged the $3.38 difference in the price. Suspect I will change the date but it was a cheap way not to lose all the ticket cost. She did tell me that changes must be made 24 hours before flight time so good luck as flight date is come and gone but worth trying.
  2. Some one posted a video of the accident in a Facebook group - the car was in the wrong lane passing one motorcycle and hit an oncoming motorcycle head on.
  3. The number I have written down is 376-765-4399
  4. Arroyo Alto replaced the copper wiring throughout the development and had TELMEX fiber optic cable installed in all homes. Speeds vary depending on the package chosen. Some casas including mine have speeds as high as 98 download and 20 upload. Very pleased with the project.
  5. I would recommend Chopa over Tolsa as Chopa is clean, modern, staff is friendly and have english speakers and was several thousand pesos cheaper for an MRI on my shoulder in spring last year.
  6. I found our bedskirts got dirty from the mops then Martha Stewart came to the rescue. She suggested in a magazine to use an inexpensive fitted sheet instead of bedskirt which eliminated the mop problem but also solved the potential of the bedskirt being a bug ladder. Found a set of cheap sheets on Amazon in the color I wanted for less than $20 and got a bedskirt, a dust cover from the top sheet and cleaning bags from the pillow cases. Just an idea!
  7. I use both Amazon Mexico and Amazon USA and always check items on I want on both sites. My experience has been that items on the Mexico site that show being shipped in from the states are more expensive than ordering from the US site. As an example, a pet urn was $35 dollars on the US site and the exact same product was $3500 pesos on the Mexico site. Also, some items on the US site are not always for delivery to Mexico but if you keep checking that can change. I deliver to our home in Ajijic as we have 24 hours guards who sign for the packages. FYI - Amazon USA tells when your package is out for delivery and shows how many stops away it is from your home.
  8. I serve on the board of a condominium with underground utilities. We have a contract with TELMEX to replace the existing copper wiring with fiber optic cable and all homes will have the option of high speed internet. Any homes without TELMEX phone service will be provided with a number if they want the internet package. Owners can chose to keep their existing services at the same costs or move to a high speed package including a new modem. Rates for the packages are cheaper than what I pay now. I was in charge of the project for our development and have emails from ILOX stating they would not use any TELMEX overground or underground facilities. ILOX suggested options were string aerial cable or install additional conduits which requires major work to the roads. ILOX would not use the underground CFE conduits due to the danger from the power and water in the conduits. We started working with TELMEX in March 2018 and the contract was finalized in May 2019. There are several developments lakeside that already have or in the process of getting TELMEX high speed service which in our assessment was the only practical option for developments with underground utilities.
  9. Was in Bancomer yesterday as my debit card had expired. The customer service rep in the office at the back speaks perfect English - lived in California till he was 15. Was a delight to work with. He checked what my minimum balance needed to be and printed a document that shows it is on average 7999.00 pesos. Not sure why so high - maybe because we have checking and a Bancomer Visa. He told me must have activity in the account once every three years.
  10. Just yesterday, went to Ventiladores in Guadalajara on Lopez Mateos and bought two new fans. They have the biggest selection I have ever seen - check out their website to see what they have. https://www.ventiladores.com/ There were two lovely ladies in the store who spoke english very well and in fact, I called the store first before making the trip to see if they had what I wanted in stock as I preshopped the website and there was no problem communicating on the phone. The prices were lower at the Lopez Mateos location versus the store by Andres Mall and much lower than Amazon Mexico. Good luck with your fan shopping
  11. Pablo's gate are usually closed for security.............normally we just bang on the gates and someone comes.
  12. Got a ticket delivered to our home in early December. My husband went to the office in Chapala to pay it and get the discount which he did. While there he was told there were other two unpaid tickets which they could not show him. He paid them all and the receipt showed ticket numbers. Different processes for different days, I guess.
  13. Assuming you are flying from Gauadalarjara to Mexico City, we found it easier to get our INM paper stamped at the Guadalajara airport before we caught our flight to Mexico City
  14. Check with them as they may be able to get you any currency you need.
  15. you can get euros thru the small banco right by Wings Army in centro Laguna
  16. Most of the small roadside key stands have them.
  17. If the reply directly answers the question asked by the original poster, why should it matter who responds? It could be a person who has used the services asked about or someone who offers those services.
  18. My understanding is that all new houses have the same issue - it is problem with Telmex, not the developers
  19. We bought our stainless steel handrail thru our pool maintenance person - Carlos Taylor. You may be able to order thru a local pool supply store.
  20. bought some a few weeks at Superlake. It was in with the other boxed juices.
  21. For physical therapy, I am seeing Dra Justina Jimenez Lopez, a rehabilitation specialist, and her team located in west Ajijic. The clinic's number is 376 766 5563. Thanks to their efforts, I have avoided shoulder surgery. Everyone speaks english if that is a concern to you.
  22. To share my experience with the company Border Free which was mentioned earlier in the post: I ordered 2 items from Chicos last December - they would shipped to Mexico using Border Free and would charge all duties, shipping costs, etc at the time of the order. One price was shown with all the charges on the screen which I printed a copy off then the price shown changed significantly once I hit the order button but that is another issue. It took approximately 10 days and DHL delivered the items and gave me invoice for $600. I advised shipping had already been paid but was told no pesos no items so I paid. It took almost 4 months to get my $600 pesos back - Chicos said not their issue to call Border Free and Border Free said not their issue to deal with Chicos. And I got my $ back only after getting the name of the executives at Chico and threatening to go to them if I did not get my money in 4 days. There is something to be said about having time on your hands after retirement!!!
  23. You may wish to consider the impact on the pesos if the NAFTA is terminiated
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