Report Shaw Direct missing channel in Ajijic/Chapala/Guadalajara Posted September 3, 2017 Windstar, An easy way to check the signal strength (on your 600 series receiver) is to tune to the channel you are having difficulty with then on your remote, press the MENU OK key. Scroll to the right with the right arrow key until the little gear icon is highlighted (called Settings Menu) and press the ENTER OK key. Once in the Settings Menu, scroll to the right again to the rectangular looking icon (called the Status menu) and press the ENTER OK key. You are now highlighting the System Status icon. Press ENTER OK again and a bunch of technical information about the channel you are tuned to. At this point, press the little round RED "A" key on the remote and you will get a signal strength display. This will show a different signal strength for each channel you tune to so it would be helpful for us if you could tune to 592 and tell us what the reading is. If the bar display is green and above about 85 (meaning about 85%) you should be receiving the channel just fine. If the bar graph is in the yellow or even red then you likely have a dish alignment issue. If your dish is slightly off you could experience some channels not being seen but others that you can see. I have a dual dish setup with a separate LNB on each dish (a converted Direct TV setup) and a 4x4 combining switch and I am currently getting a signal strength of 84 (in the yellow) for 592 (NAT GEO WILD) and 95 (in the green) for 595 (CNN HD) but still getting both stations fine. You can see how much variation there is from channel to channel so if your dish is off just a tiny little bit - you may have a problem getting 592 because it looks to be a slightly weaker signal from the transponder it is using.