Report liox phone service in Ajijic/Chapala/Guadalajara Posted April 11, 2020 My ILox internet and VOIP service have both been excellent. Only two outages, in one the cable to my house was broke by a fallen tree branch. It was serviced within a couple of days. In the second, less than a week ago, a neighborhood outage was repaired within hours. VOIP depends on your app and service, too. Though I've not seen it confirmed anywhere, but WhatsApp seems to drop out at just under an hour, though you can get back on immediately. FaceTime has worked best for me, between iPhones. ¡Gracias a los trabajadores de iLox!