After looking at various options in security camera systems, I decided to buy from SIAS TECH. They are located in San Antonio across from the Corona distributor.
I went to the store, and they had all the different cameras on display and hooked up to a monitor so I could see the difference. The features of each camera were explained and demonstrated by Alberto. I wanted one indoor camera and three outdoor cameras. I wanted motion sensors and alarms that I could turn off/on and set the sensitivity via my phone. After determining the package I thought would suit me best, Alberto offered to meet me at my home and verify that this setup would work best for me.
That afternoon, Alberto arrived and made a few suggestions for changes after seeing my home/property layout. I agreed with his changes, which were insightful and demonstrated his hands-on experience with these systems.
Alberto presented me with a quote for the system, including all “extras” and installation. He asked for a 70% deposit, which I thought was reasonable considering the cost of the equipment was the vast majority of the camera system versus that of the labor. We set a time for the installation a few days later.
The level of service I received during the whole process of purchasing this camera system is the primary reason I am writing this post.
Alberto arrived and provided the most professional installation of anything I have ever had installed in Mexico (been full time since 2008). He laid out all the cables with concealment in mind. He brought with him the PVC channels that hide the cables and can be painted for the few cables that could not be hidden. He used a level, drill, and the proper wall fasteners to install the power box/CPU, and concealed it in my home where it is not visible.
Next, he asked for our cell phones and programmed them for the camera systems. He downloaded the apps and taught us to use them. He later sent me a user guide that I have yet to open because the system works great, and I have been taught how to use it. Before leaving, he swept the floors and removed all the debris, boxes, packaging, etc.
We have all had different experiences with services here, from excellent to bad. I think that those businesses that provide outstanding service should be recognized for that, so others that may be looking for something similar have another option. For reference, I have no financial interest in this business. For those wondering if this is something that fits in the budget, my total cost was approximately 11,000 Pesos.
PM me if you need more information.