We requested information about a rental house in Ajijic and were contacted by Ajijic Escapes/Vallarte Escapes rental company. After selection of the property we put down our security deposit and were in constant comminucation with this company. The final payment was made when we were informed by acqaintances in Ajijic that Ajijic Escapes/Vallarte Escapes had not secured a rental agreement with the home owners. After contacting Mr. Robert Dry, the director of sales and partner in the company we were told that it was just "a misunderstanding" and it would be resolved that day. It was not and after we demanded a refund all communications came to a halt. No emails, no phone calls were answered. Because it is a large amount of money we decided to travel to Ajijic from the US to take action. We did meet with Mr. Robert Dry on several occations and were promised a full refund wired to a Mexican account the next day. As of today not a single penny has been refunded. We hope that our mistake, our loss, our bad experience might avoid others to make the same mistake. We are now in the process of legal action.
Don't make the mistake we made!!
Started by flying dutchman, Jun 26 2012 12:09 PM
6 replies to this topic
#2
Ginger
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Posted 26 June 2012 - 12:31 PM
There was a recent thread on this company you might want to see (Right click & open the link in a new window)
http://www.chapala.c...s"&fromsearch=1
http://www.chapala.c...s"&fromsearch=1
#3
Carolina
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Posted 26 June 2012 - 12:40 PM
Yes, after reading your post, it rang a bell with me, so I found that old thread, entitled Renters and Property Owners Beware, with posts dated June 21 on this Web Board. I am very sorry for your misfortune. It's hard to believe this company and the people running it are getting away with being so blatantly dishonest. The June 21 posts will give you some ideas for follow-up. Best of luck to you.
Carolina
Carolina
#4
Carolina
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Posted 26 June 2012 - 12:42 PM
And thank you for posting your experience and warning. It will surely help to keep others from falling into the same scam.
#5
Malaya
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Posted 26 June 2012 - 02:22 PM
It's time someone files a formal complaint with Profeco. This company needs to go and word needs to spread about their awful reputation.
#6
manny
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Posted 26 June 2012 - 02:33 PM
these things are typical here. been going on for decades. if the owner is foreign it will be easier to prosecute. call spencer, the lawyer in chapala.
#7
Puddles
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Posted 26 June 2012 - 03:02 PM
As I posted on the other thread, the other company that they run Vallarta Escapes, just has a total history of the same behavior. Check it out on www.tripadvisor.com.
Flying dutchman PM if you still need a rental. i MAY be able to help. Or even better, send me a number to call you.
Flying dutchman PM if you still need a rental. i MAY be able to help. Or even better, send me a number to call you.
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