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Magic Jack information please


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#1 ladyoflake

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Posted 01 May 2012 - 04:14 PM

A friend wants to know if he can make a call with Magic Jack from Lake Chapala to a U.S. cell phone number without being charged. Thanks, appreciate any help.
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#2 ajijicbound

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Posted 01 May 2012 - 04:39 PM

As long as they are both US phones numbers ,no charge.

#3 ladyoflake

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Posted 01 May 2012 - 04:54 PM

Thanks Ajijicbound. I just my friend the info and he also wanted to know if his daughter can call him on his majic jack number from her cell phone without being charged for a long distance call.
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#4 GeckoGretchen

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Posted 01 May 2012 - 05:11 PM

We use our MagicJack to call out of Mexico to both the USA and Canada.... no charge at all. Not sure about incoming calls as we never did get a number for our MagicJack phone.

#5 ajijicbound

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Posted 01 May 2012 - 05:22 PM

No charge for cell either as long as it's a US cell. International minutes are very cheap too. I paid $10 for 100 minutes to call mex when in the states.

#6 Denver

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Posted 01 May 2012 - 05:37 PM

If your MJ is in Lake Chapala and has a US phone number you can call OUT to the USA or RECEIVE calls from the USA for free. Doesn't matter if it's a cell phone or land line.
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#7 HelperGuy

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Posted 01 May 2012 - 06:00 PM

Here's a news story from last year: http://www.digitaltr...fees-disappear/

#8 HelperGuy

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Posted 01 May 2012 - 06:03 PM

We use our MagicJack to call out of Mexico to both the USA and Canada.... no charge at all. Not sure about incoming calls as we never did get a number for our MagicJack phone.

I'm curious: you can't register a Magic Jack without getting a number. Are you sure? There is a number displayed at the top of the MJ window.

#9 GeckoGretchen

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Posted 02 May 2012 - 09:23 AM

Bought in Canada..... no number was issued or appears. We can call USA/Canada/Mexico/Central America with this phone for one year FREE and then we have to register again.

#10 GeckoGretchen

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Posted 02 May 2012 - 09:25 AM

I will have to plug it in and check again!

#11 Oatsie

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Posted 02 May 2012 - 09:28 AM

Bought in Canada..... no number was issued or appears. We can call USA/Canada/Mexico/Central America with this phone for one year FREE and then we have to register again.

But... if you don't have a phone number, people from home (Canada and the US) can't call you for free. Correct?

#12 Sasesu

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Posted 02 May 2012 - 09:40 AM

I got a number when I first plugged in the Magic Jack and registered...it gave me a choice of the area I wanted the phone number to be from i.e. Houston...don't know if this step could be skipped but I don't think so...if the computer is turned off or we don't answer the phone, it leaves a message on the computer telling you the number that called you, the time and the length of the message....if you don't get a phone number, how can anyone call you? They can't.

#13 CCC

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Posted 02 May 2012 - 01:41 PM

I got a MJ in Canada and it prompted me to chose a number when I hooked it up. That is bizarre that you think you don't have one.

#14 Ezzie

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Posted 02 May 2012 - 02:33 PM

If you call from a Magic Jack (anywhere in the world) to a cell phone in Canada, the recipient MAY have incoming LD charges depending on where the Magic Jack call is dumped into the carrier's network. In my case, I live in SW Ontario but the calls dump onto Rogers network in Toronto so I have to pay the $.35/min. as an incoming long distance call from Toronto to my cell. I do not know if this is the case on other US or Canadian cell networks. Rogers is a special case anyway!!!

#15 Jeanne B

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Posted 02 May 2012 - 09:00 PM

I have Vonage and just looked at the Magic Jack web site. It says I can keep my Vonage number and can receive and call the US at no charge. My vonage number was my cell phone number in the US and I have to keep that number. I would love to save the money but will have to do more research. Any suggestions or verifications on Magic Jack?

#16 Rainbow

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Posted 04 May 2012 - 11:04 AM

If you don't know your MagicJack phone number, try calling someone who has caller ID. The number will appear on their caller ID.

Also, your phone number appears on the MagicJack window on your desktop.

#17 canmex87

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Posted 04 May 2012 - 11:38 AM

If you don't know your MagicJack phone number, try calling someone who has caller ID. The number will appear on their caller ID.

Also, your phone number appears on the MagicJack window on your desktop.

Your Majic Jack number appears at the top of the dial pad on your log in.

#18 Intercasa

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Posted 04 May 2012 - 12:15 PM

I used to not like MJ as most people that had it often had poor quality calls. I just got the MJ Plus and have it at my office in Guadalajara and the call quality is great and no need to have the computer on, I do have a 5MB cable connection and am porting over an old US number so far so good!
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#19 bibarnes

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Posted 04 May 2012 - 03:12 PM

I have Vonage and just looked at the Magic Jack web site. It says I can keep my Vonage number and can receive and call the US at no charge. My vonage number was my cell phone number in the US and I have to keep that number. I would love to save the money but will have to do more research. Any suggestions or verifications on Magic Jack?


My suggestion would be to look at NetTalk. Magic Jack requires the computer to be on where nettalk works more like Vonage and plugs into the router. If you take a trip and bring your laptop you can plug nettalk duo into your laptop and it works fine. Same price as Magic jack. Having used both, Nettalk seems to connect to cell numbers cleaner than Magic Jack. The are available at walMart in the US, don't know about Canada. I think you can keep your number with them also. Check out the website www.nettalk.com

I was fortunate that I got mine back when they were brand new so I got a deal for $100usd for life. Or as long as the unit is working. Going on 3 years now without problems.

Just an FYI, all the VOIP systems can call other VOIP numbers anywhere in the world as long as the number called are US or Canadian. I call VOIP numbers here lakeside with no charges. Same as Skype.

#20 HelperGuy

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Posted 04 May 2012 - 05:19 PM

My suggestion would be to look at NetTalk. Magic Jack requires the computer to be on where nettalk works more like Vonage and plugs into the router.

This is, thankfully, no longer true: MagicJack Plus does not require a computer, only an Internet connection.

I used to not like MJ as most people that had it often had poor quality calls.

In my experience, MJ is only poor quality when something it wrong with it (outside of low-speed Internet), so when you replaced the MJ, you got rid of the problem. I myself had one go bad early on, along with several customers.




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