Just a heads up on this brand to anyone thinking of buying a new stove, fridge, washer dryer etc. If you have any service problems with them down the road (and you will) LG has a policy of only using their own certified technicians. Despite LG being the dominant brand for sale in just about every store all over Mexico that sells appliances, LG's certified technicians are only located in major centres, like Guadalajara. Getting these technicians to come to Ajijic has proven an impossible task for me. I went through LG to get one of their certified tech's. Needless to say, after 2 weeks of multiple no shows and downright insulting treatment by LG tech service centre and LG's customer service centres. I have called the local technicians who have told me that they can fix it, but that LG will not sell parts to them. They only provide parts to their certified technicians. It's a catch 22. So, I have decided to buy a new fridge that can be repaired locally. These brands are Whirlpool, GE, GE Profile, Mabe, IO Mabe, Maytag etc. Apparently Samsung brand also follows similar practices to LG, but please verify that first.
I should also mention that my fridge died after only 8 years of use. According to my receipt I bought it at Liverpool in late July, 2015. By all accounts it should still be under guarantee but LG denies that too after I called local technicians to come in after not getting a response from LG. Imagine 2 weeks without your fridge? I have since researched LG and it seems there are an awful lot of class action suits against them in the USA and in Canada for this exact same problem, and for the many failures with their other appliances. So this is an issue they are well aware but, despite that, they continue without any changes to their policies. This means their policies and customer service policies and practices are deliberate. So ita a matter of be aware or be a fool, like me.
I am only writing this as a heads up to all of you to research the product reputation first and buy products that can be serviced locally. Please don't buy any LG products, no matter how nice they seem upfront. They simply do not last long, are impossible to service Lakeside, and you won't have to deal with LG's extremely poor after sales service practices. or lack of. Trust me, your blood pressure will thank you.